“Emma, hiring you has been one of the best decisions I have made during my career.”
“This has been an amazingly good collaboration. The result is on a whole new level!”
Emma = empathic
Empathy to me is a cornerstone of good design processes. It means being good at listening and engaging with users, clients or coworkers and designing together. It is important not to just hand over products or services, but capabilities to actually make a change.
“Emma is diversely talented, trustworthy and a visionary professional. Above all her strong teamwork skills and her way of working strengthen team cohesion and contribute to the joyfulness of working together.”
I am a leader
Leading, managing and planning design processes are my core competences. Being very organized and structured shows in everything I do and I often take lead in a team if it is necessary or possible. I have also studied management and leadership.
“This has been the best training session of the year! Like getting a Christmas present early!”
I am creative
My creative capabilities are broad and deep. They range from ideating service concepts, to producing aesthetic visuals like layouts, prototypes and photography all the way to understanding creative processes and being able to facilitate the creativity of others. Being creative makes me able to tolerate ambiguity in exploratory inquiry in design processes, but I am still able to synthesize data and crystallize insights and focus points from a large pool of data.
“It was easy, smooth, inspiring and also fun to work with Emma. Emma holds the small details, but at the same time she understands the big picture brilliantly and strives to move things forward with determination to achieve the goals. She also easily embraces new things and gets others excited.”
I am systemic
I have a systemic and strategic approach to my work. This means understanding people and communities as behavioral and socio-technical systems, and finding ways to motivate or nudge people into making better decisions or changes.
“Your approach is different, even unique, compared to others, in good way. Your delivery is engaging and you capture the audience and maintain attention. Great job!”
I am reflective
To me, reflection is crucial for learning and development. I look at the past to interpret today and decide about the future. I reflect on my values and accomplishments but also my failures. My reflections tell me I want to continue to pursue designing for services and sustainability.